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About DDTG

Built on Trust.
Driven by Results.

A Texas-based managed services company founded on a simple belief: businesses deserve providers who tell the truth, solve real problems, and stay engaged long after the sale.

Our Story

How DDTG
Came to Be

DDTG didn't begin with a business plan — it began with clients asking us to do our own thing. Customers from New York to Georgia encouraged founder Eric Boston to step out independently after repeatedly delivering results that exceeded expectations.

What those clients recognized was something the industry often lacks: a provider who genuinely understands the technology, communicates clearly, and stays invested in outcomes — not just deliverables.

Transparent guidance. Real solutions. Long-term relationships. Every service we offer is delivered with that foundation intact.

"Do your own thing. We'll support you." — repeated by satisfied clients across the country.

— The foundation of DDTG
20+
Years combined experience in telecom & IT
99.9%
Uptime commitment on hosted PBX
24/7
Emergency support & monitoring
TX
Temple, Texas — locally owned & operated
What We Stand For

Our Core Values

These aren't marketing words — they're the standard we hold ourselves to on every engagement.

💬
Straight Talk
We tell you what your system actually needs — not what maximizes our invoice.
🔧
Real Problem Solving
We've helped clients through VoIP porting crises and network failures other vendors walked away from.
📈
Long-Term Thinking
We design systems that scale with your business. Quick fixes that create future problems aren't solutions.
🔒
Security First
Every system we deploy is configured with security built in — not bolted on after the fact.
Uptime Obsessed
Your communications infrastructure is business-critical. We treat it that way — 24/7 monitoring.
🤝
Customer-Centered
The measure of our success is your operations running without disruption.
Our Team

The People Behind DDTG

A small, experienced team with deep roots in telecommunications, enterprise IT, and field operations.

EB
Eric Boston
Managing Principal
Founder & Chief Executive
Founder
Managing Principal  ·  Founder

Eric Boston founded Decisive Data Technology Group after a consistent pattern emerged: clients kept asking him to go independent. Having helped businesses navigate critical VoIP challenges — including porting situations that placed operations at risk — he built a reputation for candid guidance, calm problem-solving, and service that goes beyond what was promised.

His approach is direct: understand the client's actual situation, recommend what genuinely fits, and stay involved until the outcome is right. That philosophy is foundational to how DDTG operates.

Eric leads strategy, client relationships, platform development, and technical direction for all DDTG service lines.

TR
Tracie Reed
Sr. Partner
Corporate Operations  ·  Sr. Partner

Tracie oversees operational execution, organizational scale, and long-term service delivery strategy at DDTG. With 20+ years spanning operations, technology, R&D, and complex project management, she transforms complexity into clear, executable frameworks.

  • 20+ years in operations, technology & project management
  • Senior executive roles in transportation & logistics
  • M.S. Technology Management · Biology & Business degrees
MM
Michael McNew
Partner
Field Operations  ·  Partner

Mike leads field operations at DDTG — on-site deployments, system installations, and technical execution. With 10+ years in VoIP, network engineering, OSP design, and field service, he ensures every deployment meets DDTG's standards from day one.

  • Former Sr. Engineer, TEKsystems
  • Field roles at Spectrum VoIP, Edge Communications, Sprint
  • 10+ years hands-on VoIP & network engineering

Ready to Work with DDTG?

Get a quote or schedule a consultation — no pressure, no generic pitch decks.

Get in Touch → View Services →

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